html {
  font-size: 100%;
  overflow-y: scroll;
  -webkit-text-size-adjust: 100%;
  -ms-text-size-adjust: 100%;
}



:root {
  --gem-ligthgreen: #6f7857;
  --gem-darkgreen: #273D2A;
  --gem-beige: #C69B70;
  --gem-gray: #CAC9BE;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-Black.otf') format('opentype');
  font-weight: 900;
  font-style: normal;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-BlackItalic.otf') format('opentype');
  font-weight: 900;
  font-style: italic;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-Bold.otf') format('opentype');
  font-weight: 700;
  font-style: normal;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-BoldItalic.otf') format('opentype');
  font-weight: 700;
  font-style: italic;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-ExtraLight.otf') format('opentype');
  font-weight: 200;
  font-style: normal;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-ExtraLightItalic.otf') format('opentype');
  font-weight: 200;
  font-style: italic;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-Heavy.otf') format('opentype');
  font-weight: 800;
  font-style: normal;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-HeavyItalic.otf') format('opentype');
  font-weight: 800;
  font-style: italic;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-Italic.otf') format('opentype');
  font-weight: 400;
  font-style: italic;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-Light.otf') format('opentype');
  font-weight: 300;
  font-style: normal;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-LightItalic.otf') format('opentype');
  font-weight: 300;
  font-style: italic;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-Medium.otf') format('opentype');
  font-weight: 500;
  font-style: normal;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-MediumItalic.otf') format('opentype');
  font-weight: 500;
  font-style: italic;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-Regular.otf') format('opentype');
  font-weight: 400;
  font-style: normal;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-Thin.otf') format('opentype');
  font-weight: 100;
  font-style: normal;
}

@font-face {
  font-family: 'TwogetherSans';
  src: url('/assets/font/TwogetherSans-ThinItalic.otf') format('opentype');
  font-weight: 100;
  font-style: italic;
}

@font-face {
  font-family: 'TwogetherSansVar';
  src: url('/assets/font/TwogetherSansVar-Italic.ttf') format('truetype');
  font-style: italic;
}

@font-face {
  font-family: 'TwogetherSansVar';
  src: url('/assets/font/TwogetherSansVar-Thin.ttf') format('truetype');
  font-style: normal;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_Black.otf') format('opentype');
  font-weight: 900;
  font-style: normal;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_BlackItalic.otf') format('opentype');
  font-weight: 900;
  font-style: italic;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_Bold.otf') format('opentype');
  font-weight: 700;
  font-style: normal;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_BoldItalic.otf') format('opentype');
  font-weight: 700;
  font-style: italic;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_Book.otf') format('opentype');
  font-weight: 500;
  font-style: normal;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_Book_Italic.otf') format('opentype');
  font-weight: 500;
  font-style: italic;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_Light.otf') format('opentype');
  font-weight: 300;
  font-style: normal;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_Light_Italic.otf') format('opentype');
  font-weight: 300;
  font-style: italic;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_Regular.otf') format('opentype');
  font-weight: 400;
  font-style: normal;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_Regular_Italic.otf') format('opentype');
  font-weight: 400;
  font-style: italic;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_SemiBold.otf') format('opentype');
  font-weight: 600;
  font-style: normal;
}

@font-face {
  font-family: 'KarolSans';
  src: url('/assets/font/fonnts.com-Karol_Sans_SemiBold_Italic.otf') format('opentype');
  font-weight: 600;
  font-style: italic;
}

/*
body {
  margin: 0;
  font-size: 14px;
  line-height: 1.231;
  padding: 0;
}
*/
body {
  font-family: 'TwogetherSans', sans-serif !important;
    color: #333;
    background-color: #273D2A;
    margin: 0;
    padding: 0;
}

input,
select,
textarea {
padding: 5px;
    border-radius: 4px;
    margin-bottom: 15px;
    color: #000;
    flex: 1;
    min-width: 0; /* Asegura que se ajuste al espacio disponible */
    padding: 8px;
    margin-bottom: 10px; /* Espacio para móviles */
    box-sizing: border-box;
    /*border-radius: 10px;*/ /* Contorno redondeado */
	border-radius: 5px;
    border: solid 1px #ccc;
}
b,
strong {
  font-weight: bold;
}
blockquote {
  margin: 1em 40px;
}
hr {
  display: block;
  height: 1px;
  border: 0;
  border-top: 1px solid #ccc;
  margin: 1em 0;
  padding: 0;
}
small {
  font-size: 85%;
}
ul,
ol {
  margin: 1em 0;
  padding: 0 0 0 30px;
}
img {
  border: 0;
  vertical-align: middle;
}
form {
    margin: 0;
    display: flex;
    flex-direction: column;
    align-items: center;
}
fieldset {
  border: 0;
  margin: 0;
  padding: 0;
}
label {
  cursor: pointer;
}
input,
select,
textarea {
  
  margin: 0;
  vertical-align: baseline;
  *vertical-align: middle;
}
input {
  line-height: normal;
  *overflow: visible;
}
table input {
  *overflow: auto;
}
input[type="button"],
input[type="reset"],
input[type="submit"] {
  cursor: pointer;
  -webkit-appearance: button;
}
input[type="checkbox"],
input[type="radio"] {
  box-sizing: border-box;
}

textarea {
  overflow: auto;
  vertical-align: top;
  resize: vertical;
}
table {
  border-collapse: collapse;
  border-spacing: 0;
}
th,
td {
  vertical-align: top;
}
th {
  text-align: left;
  font-weight: normal;
}
h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset {
  margin: 0;
  padding: 0;
  color: #000;
}
/* Typography */
a, .link {
  color: var(--gem-beige);
  text-decoration: none;
  display: inline;
  margin-bottom: 1px;
}
a:hover, .link:hover {
    border-bottom: 1px dotted #0072bc;
    margin-bottom: 0;
    cursor: pointer;
}
h1 {
  color: #7C4A36;
  font-weight: bold;
  font-size: 25px;
  
}
h3 {
  font-size: 16px;
}
h2, .subject {
  font-size: 16px;
  color: black;
}
/* Helpers */
.centered {
  text-align: center;
}
.clear {
  clear: both;
  height: 1px;
  visibility: none;
}
.hidden {
  display: none;
}
.faded {
  color: #666;
}
/* Pagination */
#pagination {
  border: 0;
  margin: 0 0 40px 0;
  padding: 0;
}
#pagination li {
  border: 0;
  margin: 0;
  padding: 0;
  font-size: 11px;
  list-style: none;
  display: inline;
}
#pagination li a {
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
#pagination li a:hover {
  color: #ff0084;
}
#pagination .previousOff,
#pagination .nextOff {
  color: #666;
  display: block;
  float: left;
  font-weight: bold;
  padding: 3px 4px;
}
#pagination .next a,
#pagination .previous a {
  font-weight: bold;
}
#pagination .active {
  color: #000;
  font-weight: bold;
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
/* Alerts & Notices */
#msg_notice {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #0a0;
  background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0;
}
#msg_warning, .warning-banner {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #f26522;
  background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd;
}
#msg_error {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #a00;
  background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0;
}
#msg_info { margin: 0; padding: 5px; margin-bottom: 10px; color: #3a87ad; border: 1px solid #bce8f1;  background-color: #d9edf7; }
.warning {
  background: #ffc;
  font-style: italic;
}
.warning strong {
  text-transform: uppercase;
  color: #a00;
  font-style: normal;
}
.error {
  color: #f00;
}
.error input {
  border: 1px solid #f00;
}
.button,
.button:visited {
  background: #222;
  border: none;
  display: inline-block;
  font-size: 16px;
  padding: 4px 16px 4px 16px;
  max-width: 220px;
  text-align: center;
  color: #fff;
  text-decoration: none;
  border-radius: 5px;
  -moz-border-radius: 5px;
  -webkit-border-radius: 5px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25);
  border-bottom: 1px solid rgba(0, 0, 0, 0.25);
  position: relative;
  cursor: pointer;
  
}
.button:hover {
  background-color: #111;
  color: #fff;
}
.button:active {
  top: 1px;
  box-shadow: none;
  -moz-box-shadow: none;
  -webkit-box-shadow: none;
}
.button,
.button:visited,
.green.button,
.green.button:visited {
  background-color: #273D2A;
  height: 50px;
  width: 100px;
}
.green.button:hover {
  background-color: #6E7959;
}
.blue.button,
.blue.button:visited {
  background-color: #6E7959;
}
.blue.button:hover {
  background-color: #273D2A;
}
body {
    
    background-size: cover;
    margin: 0;
    padding: 0;
    min-height: 100vh;
}

#container {
  background: #fff;
    width: 100%;
    margin: 0 auto;
    box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
}

#header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    background-color: #273D2A;
    padding: 30px 30px 30px 70px;
    min-height: 40px;
    max-height: 50px;
    overflow: hidden; /* Evita el desbordamiento */

}
#logo {
    /*height: 100%;*/
    display: flex;
    align-items: center;
    
}
#header #logo img {
    max-height: 70px; /* Aumenta el tamaño aquí, ajusta según tus necesidades */
    width: auto;
    height: auto;
}
.valign-helper {
    height: 100%;
    display: inline-block;
    vertical-align: middle;
}
#header p {
  width: 500px;
  margin: 0;
  padding: 10px 0 0;
  color: #fff;
  font-weight: bold; /* Esto aplica el estilo de negrita */
}




#content {
  padding: 20px 0 0;
  margin: 0px;
  height: auto !important;
  height: 350px;
  min-height: 350px;
  width: 100%;
}
/*
#footer {
  text-align: center;
  font-size: 11px;
  color: #333;
}
*/
#footer {
    background-color: #333;
    color: #ffffff;
    padding: 15px;
    text-align: center;
    font-size: 12px;
}

#footer a {
  color: #333;
}
#footer p {
  margin: 10px 0 0 0;
}
#footer #poweredBy {
  display: block;
  width: 126px;
  height: 23px;
  outline: none;
  text-indent: -9999px;
  margin: 0 auto;
  /*background: url('../images/poweredby.png') top left no-repeat;*/
  background-size: auto 20px;
}
.front-page-button {
}
.main-content {
  width: 100%;
  text-align: center;
  height: auto;
}
#landing_page #new_ticket {
  margin-top: 40px;
  background: url('../images/new_ticket_icon.png') top left no-repeat;
}
#landing_page #new_ticket,
#landing_page #check_status {
  width: 295px;
  padding-left: 75px;
}
#landing_page #check_status {
  margin-top: 40px;
  background: url('../images/check_status_icon.png') top left no-repeat;
}
#landing_page h1, #landing_page h2, #landing_page h3 {
    margin-bottom: 10px;
    width: auto;
    font-size: 32px;
    
}
/* Landing page FAQ not yet implemented. */
#faq {
  clear: both;
  margin: 0;
  padding: 5px;
}
#faq ol {
  font-size: 15px;
  margin-left: 0;
  padding-left: 0;
  border-top: 1px solid #ddd;
}
#faq ol li {
  list-style: none;
  margin: 0;
  padding: 0;
  color: #999;
}
#faq ol li a {
  display: block;
  padding: 5px 0;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  border-bottom: 1px solid #ddd;
  line-height: 16px;
  padding-left: 24px;
 /* background: url('../images/icons/page.png') 0 50% no-repeat;*/
}
#faq ol li a:hover {
  background-color: #e9f5ff;
}
#faq .article-meta {
  padding: 5px;
  background: #fafafa;
}
#kb {
  background: var(--gem-darkgreen);
  color: black !important;
  width: auto;
  margin: 0 auto;
  padding: 70px;
  display: grid;
  gap: 20px;
  grid-template-columns: repeat(3, 1fr); /* 4 columnas de igual ancho */
}

#kb-faqs {
  background: var(--gem-darkgreen);
  color: black !important;
  width: auto;
  margin: 0 auto;
  padding: 70px;
  display: grid;
  gap: 20px;
}

#kb-ticket {
  background: var(--gem-darkgreen);
  color: black !important;
  width: auto;
  margin: 0 auto;
  padding: 70px;
  display: grid;
  gap: 20px;
}

#kb > li {
  width: 100%; /* Se ajusta autom�ticamente en el grid */
  min-height: 300px;
  display: flex;
  flex-direction: column;
  text-align: left;
  box-sizing: border-box;
  vertical-align: top;
  border-radius: 15px;
  border: 2px solid #e0e0e0;
  background: white;
  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);
  transition: all 0.3s ease;
  padding: 20px;
  margin: 0; /* Quita el margen para un ajuste perfecto en el grid */
}

#kb > li h4 span {
  color: #666;
}
#kb > li h4 a {
  font-size: 14px;
}
#kb > li > i {
  display: block;
  width: 32px;
  height: 32px;
  float: left;
  margin-right: 6px;
  /*background: url(../images/kb_large_folder.png) top left no-repeat;*/
  text-align: center;
}

.div-green {
  background: var(--gem-darkgreen);
  color: black !important;
  width: auto;
  margin: 0 auto;
  padding: 70px;
  display: grid;
  gap: 20px;
  grid-template-columns: repeat(3, 1fr); /* 4 columnas de igual ancho */
}


.featured-category {
  width: 100%; /* Se ajusta autom�ticamente en el grid */
  min-height: 300px;
  display: flex;
  flex-direction: column;
  text-align: left;
  box-sizing: border-box;
  vertical-align: top;
  border-radius: 15px;
  border: 2px solid #e0e0e0;
  background: white;
  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);
  transition: all 0.3s ease;
  padding: 20px;
  margin: 0; /* Quita el margen para un ajuste perfecto en el grid */
}


.category-name {
    display: inline-block;
    font-weight: 400;
    font-size: 170%;
    text-align: center;
}
.featured-category i {
    color: rgba(0,174,239, 0.8);
    text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1);
    display: inline-block;
    vertical-align: middle;
}
.article-headline {
  text-align: left; /* Alinea el texto a la izquierda */
  color: green !important; /* Cambia el color del texto a verde */
}
.rtl .article-headline {
    margin-left: 0;
    margin-right: 34px;
}
.article-teaser {
    font-size: 90%;
    line-height: 1.5em;
    height: 3em;
    overflow: hidden;
}
.article-title {
    font-weight: 500;
}
.faq-content .article-title {
    font-size: 17pt;
    margin-top: 15px;
}
#kb-search {
  padding: 10px 0;
  overflow: hidden;
}
#kb-search div {
  clear: both;
  overflow: hidden;
  padding-top: 5px;
}
#kb-search #query {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
}
#kb-search #cid {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
  position: relative;
  top: 2px;
}
#kb-search #topic-id {
  margin: 0;
  display: inline-block;
  float: left;
  width: 410px;
}
#kb-search #searchSubmit {
  margin: 0;
  display: inline-block;
  float: left;
  position: relative;
  top: 2px;
}
#kb-search #breadcrumbs {
  color: #333;
  margin-bottom: 15px;
}
#kb-search #breadcrumbs #breadcrumbs a {
  color: #555;
}
#ticketForm div.clear,
#clientLogin div.clear {
  clear: both;
  padding: 3px 0;
  overflow: hidden;
}
#ticketForm div label,
#clientLogin div label {
  display: block;
}
label.required, span.required {
  font-weight: bold;
}
#ticketForm div label.required,
#clientLogin div label.required {
  text-align: left;
}
#ticketForm div input,
#clientLogin div input,
#ticketForm div textarea,
#clientLogin div textarea {
  width: auto;
  border: 1px solid #aaa;
  background: #fff;
  display: block;
}
#ticketForm div input[type=file],
#clientLogin div input[type=file] {
  border: 0;
}
#ticketForm div select,
#clientLogin div select {
  display: block;
  float: left;
}
#ticketForm div div.captchaRow,
#clientLogin div div.captchaRow {
  line-height: 31px;
}
#ticketForm div div.captchaRow input,
#clientLogin div div.captchaRow input {
  position: relative;
  top: 6px;
}
#ticketForm > table {
    table-layout: fixed;
}
#ticketForm > table td {
    width: 160px;
}
#ticketForm > table td + td {
    width: auto;
}
#ticketForm td textarea,
#clientLogin td textarea,
#ticketForm div textarea,
#clientLogin div textarea {
  width: 600px;
}
#ticketForm td em,
#clientLogin td em,
#ticketForm div em,
#clientLogin div em {
  color: #777;
}
#ticketForm td .captcha,
#clientLogin td .captcha,
#ticketForm div .captcha,
#clientLogin div .captcha {
  width: 88px;
  height: 31px;
  background: #000;
  display: block;
  float: left;
  margin-right: 20px;
}
#ticketForm td label.inline,
#clientLogin td label.inline,
#ticketForm div label.inline,
#clientLogin div label.inline {
  width: auto;
  padding: 0 10px;
}
#ticketForm div.error input,
#clientLogin div.error input {
  border: 1px solid #a00;
}
#ticketForm div.error label,
#clientLogin div.error label {
  color: #a00;
}
#ticketTable th {
  padding-left: 3px;
  font-weight: normal;
  text-align: left;
}
#ticketTable th.required,
#ticketTable td.required {
  font-weight: bold;
  text-align: left;
}
#clientLogin {
    display: block;
  margin-top: 20px;
  padding: 20px;
  border: 1px solid #ccc;
  border-radius: 5px;
  box-shadow: inset 0 1px 2px rgba(0,0,0,0.3);
  background: #f6f6f6;
}
.rtl #clientLogin {
    background-position: 5% 50%;
}
#clientLogin .instructions {
    display:table-cell;
    padding-left: 2em;
    padding-right:90px;
    padding-top: 30px;
    box-sizing: border-box;
}

@media screen and  (max-width: 768px) {
    .instructions {
        padding-right: 0 !important;
        padding-left: 0 !important;
    }
}

.rtl #clientLogin .instructions {
    padding-left: 0;
    padding-right:0;
    padding-right: 2em;
    padding-left:90px;
}
#clientLogin p {
  clear: both;
}
#clientLogin strong {
  font-size: 11px;
  color: #d00;
  display: block;
}
#clientLogin #email,
#clientLogin #ticketno {
  margin-right: 0;
}
#clientLogin input[type=text],
#clientLogin input[type=password] {
    padding: 5px;
    border-radius: 4px;
    margin-bottom: 15px;
    color: #000;
    flex: 1;
    min-width: 0; /* Asegura que se ajuste al espacio disponible */
    padding: 8px;
    margin-bottom: 10px; /* Espacio para móviles */
    box-sizing: border-box;
    border-radius: 5px; /* Contorno redondeado */
	border:solid 1px #ccc;
}
#clientLogin input[type=submit] {
    padding: 10px;
    border-radius: 4px;
    background: var(--gem-darkgreen);
}
#clientLogin input[type=submit]:hover {
    background: var(--gem-ligthgreen);
}


#reply {
  margin-top: 5px;
  padding: 10px;
  background: #f9f9f9;
  border: 1px solid #ccc;
}
#reply h2 {
  margin-bottom: 10px;
  padding-bottom: 5px;
  border-bottom: 2px dotted rgba(0,0,0,0.1);
}
#reply > table {
  width: auto;
}
#reply table td {
  vertical-align: top;
}
#reply textarea {
  width: 628px !important;
}
#reply input[type=text],
#reply #response_options textarea {
  border: 1px solid #aaa;
  background: #fff;
}
/* Ticket icons */
.Icon {
  width: auto;
  padding-left: 20px;
  background-position: top left;
  background-repeat: no-repeat;
  color: #006699;
  text-decoration: none;
}
.Icon.Ticket {
  background-image: url('../images/icons/ticket.gif');
}
.Icon.webTicket {
  background-image: url('../images/icons/ticket_source_web.gif');
}
.Icon.emailTicket {
  background-image: url('../images/icons/ticket_source_email.gif');
}
.Icon.phoneTicket {
  background-image: url('../images/icons/ticket_source_phone.gif');
}
.Icon.otherTicket, .Icon.apiTicket  {
  background-image: url('../images/icons/ticket_source_other.gif');
}

.Icon.attachment {
  background-image: url('../images/icons/attachment.gif');
}
.Icon.file {
  background-image: url('../images/icons/attachment.gif');
}
.Icon.refresh {
  background-image: url('../images/icons/refresh.gif');
}
.Icon.thread {
  font-weight: bold;
  font-size: 1em;
  background-image: url('../images/icons/thread.gif?1319556657');
}
#ticketTable {
  border: 1px solid #aaa;
  border-left: none;
  border-bottom: none;
}
#ticketTable caption {
  padding: 5px;
  text-align: left;
  color: #000;
  background: #ddd;
  border: 1px solid #aaa;
  border-bottom: none;
  font-weight: bold;
}
#ticketTable th {
  height: 24px;
  line-height: 24px;
  background: #e1f2ff;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
  padding: 0 5px;
}
#ticketTable th a {
  color: #000;
}
#ticketTable td {
  padding: 3px 5px;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
}
#ticketTable tr.alt td {
  background: #f9f9f9;
}
i.refresh {
  color: #0a0;
  font-size: 80%;
  vertical-align: middle;
}
.states small {
    font-size: 70%;
}
.active.state {
    font-weight: bold;
}
.search.well {
    padding: 10px;
    background-color: rgba(0,0,0,0.05);
    margin-bottom: 10px;
    margin-top: -15px;
}
.infoTable {
  background: #F4FAFF;
}
.infoTable th {
  text-align: left;
  padding: 3px 8px;
}
.action-button {
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  -webkit-background-clip: padding-box;
  -moz-background-clip: padding;
  background-clip: padding-box;
  color: #777 !important;
  display: inline-block;
  border: 1px solid #aaa;
  cursor: pointer;
  font-size: 11px;
  overflow: hidden;
  background-color: #dddddd;
  background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #efefef), color-stop(100% #dddddd));
  background-image: -webkit-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -moz-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -ms-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -o-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: linear-gradient(top, #efefef 0%, #dddddd 100%);
  padding: 0 5px;
  text-decoration: none;
  line-height:18px;
  margin-left:5px;
}
.action-button span,
.action-button a {
  color: #777 !important;
  display: inline-block;
  float: left;
}
.action-button a {
  color: #777;
  text-decoration: none;
}
table.padded tr > td,
table.padded tr > th {
  height: 20px;
  padding-bottom: 5px;
}

.external-auth + .external-auth {
    margin-top: 4px;
}

a.external-sign-in {
    text-decoration: none;
}
.external-auth-box {
    vertical-align: middle;
    border-radius: 4px;
    border: 1px solid #777;
}
.external-auth-icon {
    display: inline-block;
    color: #333;
    width: 30px;
    padding: 5px 10px;
    border-right: 1px solid #ddd;
}
.external-auth-name {
    color: #333;
    width: 100px;
    padding: 5px 10px;
    line-height:30px;
    font-size: 11pt;
}
img.sign-in-image {
    border: none;
    max-height: 40px;
    max-width: 200px;
    width: auto;
    height: auto;
}
/*.login-box {
  background-color: var(--gem-gray);
  border-radius: 15px;
  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);
  padding: 20px;
  width: 100%;
  box-sizing: border-box;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
}*/

.login-box {
    border-radius: 5px;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);
    padding: 20px;
    width: 100%;
    box-sizing: border-box;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    border: solid 1px #ccc;
    padding: 30px;
}

.rtl .login-box {
    box-shadow: -12px 0 15px -15px rgba(0,0,0,0.4);
}
.flush-right {
    text-align: right;
}
.flush-left {
    text-align: left;
    width: 95%
}
.sidebar {
    margin-bottom: 20px;
    margin-left: 20px;
    width: 215px;
}
.rtl .sidebar {
    margin-left: 0;
    margin-right: 20px;
}
.sidebar .content {
    padding: 10px; border: 1px solid #C8DDFA; background: #F7FBFE;
}
.sidebar .content:empty {
    display: none;
}

.sidebar section .header {
    font-weight: bold;
    margin-bottom: 0.3em;
}
.sidebar section + section {
    margin-top: 15px;
}
.search-form {
    padding-top: 12px;
    display: flex;
    flex-direction: row;
    flex-wrap: wrap;
    align-items: center;
    justify-content: center;
    width: 100%;
    max-width: 100%;
    padding: 10px;
    box-sizing: border-box;
}

.search-form input[type="text"] {
  flex: 1;
  min-width: 0; /* Asegura que se ajuste al espacio disponible */
  padding: 8px;
  margin-bottom: 10px; /* Espacio para móviles */
  box-sizing: border-box;
  border-radius: 10px; /* Contorno redondeado */
}

.search-form button {
  padding: 8px 16px;
  margin-left: 5px;
  margin-bottom: 10px; /* Espacio para móviles */
  box-sizing: border-box;
}

.searchbar .search,
.search-form .search {
    display: inline-block;
    width: 500px;
    min-height: 50px;
    border-radius: 5px;
    border: 1px solid #ccc;
    padding: 5px 10px;
    box-shadow: inset 0 1px 1px rgba(0,0,0,.075);
}

.searchbar .search {
    width: 100%;
    box-sizing: border-box;
    margin-bottom: 10px;
}
.bleed {
    margin: 0 !important;
    padding: 0 !important;
}
.row {

}
.row-search{
  display: flex;
  justify-content: space-between;
  color: black !important;
  width: auto;
  margin: 0 auto;
  padding: 70px;
  display: grid;
  gap: 20px;
  grid-template-columns: repeat(2, 1fr); /* 4 columnas de igual ancho */
  overflow: hidden;
  
}
.span4 {
  display: inline-block;
  width: calc(33.33% - 2%);
  margin: 1%;
  vertical-align: top;
  box-sizing: border-box;
}
.span8 {
  display: inline-block;
  width: auto;
  vertical-align: top;
  box-sizing: border-box;
  
}
.truncate {
    display: inline-block;
    width: auto;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: bottom;
}
.image-hover a.action-button:hover,
.image-hover a.action-button {
    color: initial !important;
    text-decoration: none;
}
table.custom-data {
    margin-top: 10px;
}
table.custom-data th {
    width: 25%;
}
table.custom-data th {
    background-color: #F4FAFF;
    padding: 3px 8px;
}
table .headline,
table.custom-data .headline {
    border-bottom: 2px solid #ddd;
    border-bottom: 2px solid rgba(0,0,0,0.15);
    font-weight: bold;
    background-color: white;
}
#ticketInfo h1 {
    padding-bottom: 10px;
    margin-bottom: 5px;
    border-bottom: 2px dotted rgba(0, 0, 0, 0.15);
}
#ticketInfo h1 small {
    font-weight: normal;
}
.thread-entry {
    margin-bottom: 15px;
}
.thread-entry.avatar {
    margin-left: 60px;
}
.thread-entry.response.avatar {
    margin-right: 60px;
    margin-left: 0;
}
.thread-entry > .avatar {
    margin-left: -60px;
    display:inline-block;
    width:48px;
    height:auto;
    border-radius: 5px;
}
.thread-entry.response > .avatar {
    margin-left: initial;
    margin-right: -60px;
}
img.avatar {
    border-radius: inherit;
}
.avatar > img.avatar {
    width: 100%;
    height: auto;
}
.thread-entry .header {
    padding: 8px 0.9em;
    border: 1px solid #ccc;
    border-color: rgba(0,0,0,0.2);
    border-radius: 5px 5px 0 0;
}
.thread-entry.avatar .header:before {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 8px solid transparent;
  border-bottom: 8px solid transparent;
  border-left: 8px solid #b0b0b0;
  display: inline-block;
}
.thread-entry.avatar .header:after {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 7px solid transparent;
  border-bottom: 7px solid transparent;
  display: inline-block;
  margin-top: 1px;
}

.thread-entry.avatar .header {
    position: relative;
}

.thread-entry.response .header {
    background:#dddddd;
}
.thread-entry.avatar.response .header:after {
    border-left: 7px solid #dddddd;
    margin-right: 1px;
}

.thread-entry.message .header {
    background:#C3D9FF;
}
.thread-entry.avatar.message .header:before {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 8px solid #CCC;
}
.thread-entry.avatar.message .header:before {
    border-right-color: #9cadcc;
}
.thread-entry.avatar.message .header:after {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 7px solid #c3d9ff;
    margin-left: 1px;
}

.thread-entry .header .title {
    max-width: 500px;
    vertical-align: bottom;
    display: inline-block;
    margin-left: 15px;
}

.thread-entry .thread-body {
    border: 1px solid #ddd;
    border-top: none;
    border-bottom:2px solid #aaa;
    border-radius: 0 0 5px 5px;
}
.thread-body .attachments {
  background-color: #f4faff;
  margin: 0 -0.9em;
  position: relative;
  top: 0.9em;
  padding: 0.3em 0.9em;
  border-top: 1px dotted #ccc;
  border-top-color: rgba(0,0,0,0.2);
  border-radius: 0 0 6px 6px;
}
.thread-body .attachments .filesize {
  margin-left: 0.5em;
}
.thread-body .attachments a,
.thread-body .attachments a:hover {
  text-decoration: none;
}
.thread-body .attachment-info {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
}
.thread-body .attachment-info .filename {
  max-width: 80%;
  max-width: calc(100% - 70px);
}
.label {
  font-size: 11px;
  padding: 1px 4px;
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  font-weight: bold;
  line-height: 14px;
  color: #ffffff;
  vertical-align: baseline;
  white-space: nowrap;
  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
  background-color: #999999;
}
.label-bare {
  background-color: transparent;
  background-color: rgba(0,0,0,0);
  border: 1px solid #999999;
  color: #999999;
  text-shadow: none;
}
.thread-event {
    padding: 0px 2px 15px;
    margin-left: 60px;
}
.type-icon {
    border-radius: 8px;
    background-color: #f4f4f4;
    padding: 4px 6px;
    margin-right: 5px;
    text-align: center;
    display: inline-block;
    font-size: 1.1em;
    border: 1px solid #eee;
    vertical-align: top;
}
.type-icon.dark {
    border-color: #666;
    background-color: #949494;
}
.thread-event img.avatar {
    vertical-align: middle;
    border-radius: 3px;
    width: auto;
    max-height: 24px;
    margin: -3px 3px 0;
}
.thread-event .description {
    margin-left: -30px;
    padding-top: 6px;
    padding-left: 30px;
    display: inline-block;
    width: 642px;
    width: calc(100% - 95px);
    line-height: 1.4em;
}
.thread-event .type-icon {
  position:relative;
}
.thread-event .type-icon::after {
  content: "";
  border: 16px solid white;
  position: absolute;
  top: -3px;
  bottom: 0;
  left: -3px;
  right: 0;
  z-index: -1;
}
.thread-entry::after {
  content: "";
  border-bottom: 2px solid white;
  display: block;
}
.thread-entry::before {
  content: "";
  display: block;
  border-top: 2px solid white;
}
#ticketThread::before {
  border-bottom-color: rgba(0,0,0,0.1);
  position: absolute;
  z-index: -1;
  content: "";
  top: 0;
  bottom: 0;
  right: 0;
  left: 0;
}
#ticketThread {
  z-index: 0;
  position: relative;
  border-bottom: 2px solid #ddd;
  border-bottom-color: rgba(0,0,0,0.1);
}

.freetext-files {
    padding: 10px;
    margin-top: 10px;
    border: 1px dotted #ddd;
    border-radius: 4px;
    background-color: #f5f5f5;
}
.freetext-files .file {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
    padding-top: 0.2em;
}
.freetext-files .title {
    font-weight: bold;
    margin-bottom: 0.3em;
    font-size: 1.1em;
}



.search-container {
    display: flex;
    justify-content: center;
    padding: 20px 0;

}
.search-box {
    width: 50%;
    max-width: 600px;
    padding: 10px;
    border-radius: 8px;
    border: 1px solid #ccc;
    display: flex;
    align-items: center;
}
.search-box input[type="text"] {
    flex: 1;
    padding: 8px;
    border: none;
    border-radius: 5px;
    margin-right: 10px;
}
.search-box input[type="submit"] {
    background-color: #0072bc;
    color: white;
    padding: 8px 16px;
    border: none;
    border-radius: 5px;
    cursor: pointer;
}

/** MENU CUSTOM CSS **/


.navbar {
  background-color: var(--gem-darkgreen);
  overflow: hidden;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.nav-links {
  list-style: none;
  padding: 0;
  display: flex;
  margin-left: 60px;
}

.nav-links li {
  margin: 0 10px;
  position: relative;
}

.nav-link {
  text-decoration: none;
  color: white;
  transition: color 0.3s;

}

.nav-link:hover {
  color: var(--gem-beige);
}

.nav-link.active {
  color: var(--gem-beige); /* Highlight the active item in blue */
}

.indicator {
  position: absolute;
  bottom: -10px;
  left: 50%;
  transform: translateX(-50%);
  width: 8px;
  height: 8px;
  background-color: #fff;
  clip-path: polygon(50% 0%, 0% 100%, 100% 100%);
}

.menu-toggle {
  display: none;
  flex-direction: column;
  cursor: pointer;
  position: relative;
  padding: 15px;
}

.bar {
  height: 3px;
  width: 25px;
  background-color: white;
  margin: 3px 0;
  transition: all 0.3s ease;
}

.close-btn {
  display: none;
  color: white;
  font-size: 24px;
  cursor: pointer;
  position: relative;
  right: 20px;
  z-index: 100;
}


.div-preguntasF{
  width: 100%;
}

.div-faqs{
  width: 100%;
  text-align: center;
  height: auto;
}


.div-category {
  background-color: white;
  border-radius: 15px;
  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);
  padding: 20px;
  
  width: 100%;
  box-sizing: border-box;
}

.div-ticket {
  background-color: white;
  border-radius: 15px;
  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);
  padding: 20px;
  width: 100%;
  box-sizing: border-box;
  display: flex; 
  flex-direction: column; 
  align-items: center;
}


#ticketForm {
  width: 80%;
  margin: auto;
}



.div-ticket input, select {
  /*width: 100%;*/
}

/* Cambiar el tamaño del input name f3c5a32d60f653 */
#ticketForm input[name="f3c5a32d60f653"] {
  width: 70%;
}

#ticketForm input[name="f3c5a32d60f653-ext"] {
  width: 26%;
}

@media screen AND (max-width: 768px) {
  #ticketForm {
    width: 95%;
  }
  .div-ticket input, select {
    width: 100%;
  }

  #ticketForm input[name="f3c5a32d60f653"] {
    width: 100%;
  }

  #ticketForm input[name="f3c5a32d60f653-ext"] {
    width: 100%;
  }
}

/*input[type="submit"], input[type="reset"], input[type="button"] {
  background-color: var(--gem-darkgreen);
  color: white;
  padding: 8px 16px;
  border: none;
  border-radius: 5px;
  cursor: pointer;
}*/

input[type="submit"], input[type="reset"], input[type="button"] {
  background-color: var(--gem-darkgreen);
  color: white;
  padding: 20px;
  border: none;
  border-radius: 5px;
  cursor: pointer;
}

.buttons input {
  margin-top: 10px;
}

input[type="submit"]:hover, input[type="reset"]:hover, input[type="button"]:hover {
  /*background-color: var(--gem-beige);*/
  background-color:#6E7959;
}

.ticket-table {
  width: 100%;
  flex-direction: column;
  align-items: center;
}


@media screen and (max-width: 768px){
    #nav {
        font-size: 14px; /* Reduce el tamaño de fuente para pantallas pequeñas */
        padding: 2px 5px;
        background: var(--gem-darkgreen);
    }

    #header {
        flex-direction: column; /* Apila los elementos verticalmente en pantallas pequeñas */
        align-items: flex-start; /* Alinea los elementos al inicio */
        padding: 50px 70px 0;
    }

    #logo img {
        max-height: 50px; /* Reduce el tamaño del logo para dispositivos móviles */
    }
    
    #header #logo img{
      max-width: 50%;
      position: absolute;
      top: 0;
      right: 0;
    }

   .div-green,
    #kb,
    .row-search,
    #kb-faqs,
    #kb-ticket {
    grid-template-columns: 1fr; /* Una columna para pantallas peque�as */
    width: 100%;
    padding: 10px 0;
    
  }

    .searchbar .search,
    .search-form .search {
    width: 100%; 
    }
    .menu-toggle {
      display: flex;
  }

  .nav-links {
      display: none;
      flex-direction: column;
      width: 100%;
      background-color: var(--gem-primary);
      position: absolute;
      top: 135px;
      right: 0;
      text-align: center;
      z-index: 100;
  }

  .nav-links.active {
      display: flex;
  }

  .nav-links li {
      padding: 10px 0;
  }

  .nav-links.active + .close-btn {
      display: block;
  }

  .featured-category,
  .div-category,
  .div-ticket ,
  .form,
  .content{
    width: 100%;
    }
    .span4{
      width: calc(50% - 2%);
    }

    .ticket-table {
      
      width: 100%;
  }

}

        /* END MENU CUSTOM CSS */